Camera Survey – MekongNet LiveSmart

Camera Survey

Name

Phone Number

Are you still using your LiveSmart camera?

Yes

What is the main reason?

Technical issues (setup, connectivity, app problems)

Found another brand/device more suitable

No longer needed (safety concerns resolved, lifestyle change)

Device was damaged or lost

Other (please specify)

Did you install the camera successfully?

Yes

Tell Us Why Not Success?

What feature do you value most in your Tuya camera?

Easy setup and activation

Video quality

Smart notifications/alerts

Price/value

Other useful feature

What improvement would make you use the camera more often?

Better app experience

Improved video/audio quality

More stable connectivity

Additional smart features (AI detection, cloud storage)

Lower subscription or device cost

Are you interested in buying more Livesmart Camera?

Yes

What is the affordable price range

20$

25$

30$

Would you be interested in purchasing a Smart Plug that controls the same app?

Yes

What is the affordable price range

10$

11$

12$

What would be your main reason to buy a smart plug?

Energy monitoring and savings

Remote control via app

Automation with other smart devices

Safety (auto shut-off, surge protection)

Convenience

Would you share the reason why you are not interested in Smartplug?

No info about this product

Pricing

Safely concern

Security concern.

LiveSmart Camera Survey

Get In Touch

cc@corp.mekongnet.com.kh

Get In Touch

cc@corp.mekongnet.com.kh